renogy canada customer service


The Renogy unit was fine. Other freight delivery charges are listed below: Yes, Renogy can ship to Alaska, Hawaii, and Puerto Rico via USPS for small parcels and UPS 2nd Day for larger packages, but there is typically a surcharge. Please e-mail us your address at sales@renogy.com so that we can check the rate and service area to confirm if shipment is possible. Facebook is showing information to help you better understand the purpose of a Page. Our technical team is available M-F 8:30 am- 3 pm Pacific Time. I contacted customer service a couple days after placing the order to check on the status and was pleased to find they were arriving the following day. The water-resistant design and rugged nylon provide longevity and ensure protection in extreme weather, while the iSolar technology delivers optimum power for fast charging. Their contact information, as well as … Depending on where you’re located, Renogy may be able to ship a purchase internationally. Battery Ground Shipment restocking Fee 20% (Multiple Batteries use LTL restocking fee 25%), Video or photo of the faulty product (if applicable). Renogy loves to hear from and support our customers. 99. Welcome to the Renogy Canada Online Store. Again, as mentioned above, not all items are eligible for One Day shipping due to size, weight, hazardous materials, and delivery address. One Day delivery orders will only be processed on the same day if placed by 12:00pm PST on a business day or processed the following business day if placed after 12pm PST. Delivery to remote areas may incur additional cost up to $50 - $280. 0 évaluations . Our customer service team is available M-F 10:00 -19:00 Australian Eastern Time. However, we strongly suggest that you wait until you have received and verified the condition of your order before scheduling any work to commence with your new Renogy products. Each Renogy product is manufactured according to the highest quality standards, while still keeping in mind that our customers appreciate a great value. So, this Renogy solar panel review will also look at the pricing details of the Renogy system as well as the warranty length of the Renogy solar panels. Not sold online Available online Out of stock online. Please read below for more information about our shipping and return policies. Ajouter au registre Renogy 1.5 Feet 12AWG Solar Extension Cable with MC4 Female and Male connectors. Keep your smart devices charged with this RENOGY E.FLEX 30 foldable solar panel. Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. If damage results due to improper handling during the setup or installation, whether done professionally or by the customer, then the product is no longer eligible for replacement or refund. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. If you would like to waive the signature requirement, you must let a representative know as soon as possible at 1-909-287-7111. We're happy to answer questions or help you with returns. 45,719 people follow this. Renogy salary trends based on salaries posted anonymously by Renogy employees. Order number THis is not like Renogy that I have dealt with. Please submit a ticket for all customer inquiries. Solar Energy Service in Ontario, California. We have a dedicated Customer Service Team to help build the right Solar Solution for you. Solar Applications. We have a dedicated Technical Team to help build the right Solar Solution for you. About See All (909) 287-7111. www.renogy.com. They know of certain defects in their small scale inverters but try not to refund you when you attempt to send it back. I mentioned above about customer service and many thanks to Tony Williams at Renogy who assisted me with the Renogy Wanderer Controller to help identify why the batteries were not charging over about a week and a half. For International Orders:Processing time can take between 3-5 business days. Prepare ; Advertisement Bestseller in Solar Panels. Oct 01, 2020. Skip to main search results Brand. If you have any further questions, please send an e-mail to support@renogy.com or give us a call at 1-909-287-7111. E.power 20000mah Solar Powerbank Waterproof W/ Quick Charge E.power 20000mah Solar … En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. Second Day delivery orders will be processed on the same day if placed by 12:00pm PST on a business day or processed the following business day if placed after 12pm PST. Page Transparency See More. Price Price. Not sold in stores . Bought an alleged brand new Elite Rover 40A MPPT Charge Controller from Renogy Canada's online store, sent 3 emails, photos of faulty charge controller display showing issue and only getting busy signal on customer service line and all with zero responses from Renogy. Renogy Solar products sold by Renogy. Prix Prix. 1 to 14 out of 14 items found . Read honest and unbiased product reviews from our users. 1. If for any reason you are not fully satisfied with your purchase, you may return your products within 30 days as long as they are new, undamaged, and unmodified. Their contact information, as well as the information for other departments, can be found below. Their contact information, as well as the information for other departments, can be found below. Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). Renogy can only offer replacements for products still within the warranty period. We understand that often professional installation is desired. If you have received a defective product or one damaged during shipping, you are eligible for a refund or replacement. Closed Now. Product Title Renogy 300 Watt 12 Volt Off Grid Solar Premium Kit w ... Average rating: 4.8 out of 5 stars, based on 33 reviews 33 ratings Current Price $647.99 $ 647 . Ground: Most Renogy products have free ground shipping offered and can take between 3-5 business days. View all Products; Solar Panels. All returns submitted for a refund will be subject to a restocking fee and shipping.*. In the event of a replacement, Renogy will arrange for return shipment of the defective unit, and once the part has been received and inspected, we will ship out the replacement part. Renogy; Dr. 45,350 people like this. They were more than happy to answer any questions I asked. Popular Deal Categories. 46K likes. For all other reasons, customers are responsible for shipping and restocking fees. Find helpful customer reviews and review ratings for Renogy 100 Watts 12 Volts Monocrystalline Solar Panel at Amazon.com. Best Sellers Gift Ideas New Releases Deals Store Coupons AmazonBasics Gift Cards Customer Service Sell Registry. Renogy offers a variety of shipping methods as listed below as well as free ground shipping on many of our products. Freight: Panels larger than 200 Watts must be shipped by freight and do not qualify for free shipping. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Average salaries for Renogy Customer Service Representative: $16. Non vendu en ligne Offert en ligne Rupture de stock en ligne. For Continental U.S. Orders:Processing time can take between 1-3 business days. Price Range $$$ Opens tomorrow. Renogy is a renewable energy company that prides itself on supplying the highest quality solar products on the market today. It doesn't take that long to upgrade a phone system. Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. Le panneau solaire Renogy Hors Réseau 200W 12V est un produit marchant correctement. Products. 99 - $1794.99 $ 1,794 . For orders with a value of $200 or more, a signature may be required. Replacement orders cannot be expedited. View all Solar Panels; Rigid Solar Panels Real customer reviews of Renogy. Contact Renogy Solar Canada. 99 Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, hazardous materials, and delivery address. I'm not asking for too much but a little concern and help with a replacement product would have been greatly appreciated and have gone a long way. 1 to 14 out of 14 items found. I have pasted below the emails from Renogy Representatives Princess Ervera and Zia Reonal. A built-in rechargeable battery is at the ready to power up your mobile devices at any time and an integrated seat belt cutter, glass shattering hammer, and magnetic attachment will have you prepared for vehicle emergencies and outdoor activities. Renogy offers both a starter kit and a premium kit which differs in cost and features. Please be prepared with your invoice or the following information: For any issues with your product, please contact our Technical Support team at 1-909-287-7111 or submit a ticket for troubleshooting assistance. Equipped with a solar panel, the Renogy E.LUMEN 500 Multi-functional Flashlight harnesses the power of the sun to light your way in the dark. Working hard to provide clean energy solutions so that you can #AdventureUninterrupted Renogy supplies solar panels for homes, businesses, and recreational vehicles. Renogy cannot assist in third-party returns and refunds. RenogyProduct Categories Product Family Deals All Deals . Amazon.com : Renogy 100 Watt 12 Volt Monocrystalline Solar Panel, 42.2 X 19.6 X 1.38 in, High Efficiency Module PV Power, Caravan, RV and Any Other Off Grid Applications & Solar Panel Connector Assembly Tool : Garden & Outdoor Proof of purchase For your clean energy needs. Not sold in stores . Add to list . Shipments cannot be rerouted once a package has been shipped. Popular Deals by Brand. Any orders in need of replacements due to shipping errors or damages in shipment will be sent out via ground shipping. Product Family. Shipping times are based on business days (Monday to Friday) excluding Holidays and weekends. Renogy, Ontario, California. Renogy offers one of the best 100-watt solar panel kits. Larry - La Verne, CA International orders may take 5-7 business days for shipping. Renogy Coupon & Deals 2020 go to renogy.com Total 19 active renogy.com Promotion Codes & Deals are listed and the latest one is updated on December 14, 2020; 19 coupons and 0 deals which offer up to 15% Off , $100 Off and extra discount, make sure to use one of them when you're shopping for renogy.com; Dealscove promise you'll get the best price on products you want. Price Price. Sent two emails to customer service. Their contact information, as well as the information for … Solar Energy Service . 1-16 of 64 results for Renogy. Non vendu en magasin . Delivery to limited access areas such as schools or churches will incur additional cost starting at $50. Shipping was fast and customer service has been great. Add to registry Unlock 5% savings. Mailing address While we strive to provide the best quality products and expect a high level of service from our third-party carriers, we recognize that at times a product or particular delivery method does not meet our standards or quoted delivery date. Add to registry RENOGY MC4 to SAE Adaptor. Any items that qualify for free shipping will be identified on the product listing page. Ajouter à la liste . Renogy Product Categories. Renogy loves to hear from and support our customers. Verified Buyer . Avec un soleil correct, vous pourrez obtenir une production de 1,3 Kwh journalière. Renogy loves to hear from and support our customers. Not sold online Available online Out of stock online. Two Day: Two Day shipping is available for orders shipped within the 48 contiguous United States. Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. 42 check-ins. Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. It has been 12 days... Can you hear the chirping... Chirp Chirp. This is my 2nd charger controller for another battery and solar panels. At least answer emails or tickets PLEASE. Renogy 100 Watt 12 Volt Monocrystalline Solar Panel (Compact Design) 4.5 out of 5 stars 215. This fee is not a simple handling fee, but an attempt to cover the labor costs involved with customer returns. See Details. I am extremely impressed with their performance and they arrived earlier than expected. En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. We cannot guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements. Add to list . must be handled through the vendor's return policy. Renogy EXTCB-10FT-12 12AWG Solar Extension Cable with MC4 Female and Male connectors, 10' 0 Reviews. R20EPSQC-G1. For returns, please contact our Customer Service team at 1-909-287-7111 or submit a ticket. One Day: One Day shipping is available for orders shipped within the 48 contiguous United States. Submitted 2 or maybe 3 tickets starting on 14th and still nothing. Solar panel, charge controller, inverter, wiring, mounting, and accessory returns have a 10% restocking fee. If you have any questions or need assistance with your order, please give our sales team a call at 1-909-287-7111. For Continental U.S. Orders: Processing time can take between 1-3 business days. Please be prepared with a multimeter and your invoice or the following information: We hope you have enjoyed your online shopping experience with Renogy. Please fill out the form below if you need assistance. So far customer service is … Please note that return orders by freight will have a $500 charge for delivery and return transportation ($250 each way). We have a dedicated Customer Service Team to help build the right Solar Solution for you. Before you call or email us, check our FAQs and Help Center to make sure we didn’t already answer your question. Thank you for purchasing a Renogy product from one of our approved third-party vendors. Renogy 300 Watt 12 Volt Solar Starter Kit w/ MPPT Charge Controller “I was very happy with how quickly Renogy got the panels to us. Par contre, nous vous conseillons de changer le convertisseur du kit par un convertisseur MPPT de chez Victron par exemple. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Any modified products received will be returned to you at your expense. FREE Shipping by Amazon. Aside from the excellent customer service experience, Renogy has proven to have top of the line products at inexpensive and competetive prices. Renogy customer service is poor. Renogy E.Tunes Portable Solar Power Charger Wireless Bluetooth Outdoor SpeakeriŒBuilt in Lithium-ion Battery for Beach Poolside Biking Outdoor and Camping. Depending on your order, your purchase may arrive in multiple packages. Battery returns have a higher restocking fee due to initial high shipping costs due to weight. At Renogy, we work hard to ensure a positive shopping experience with us. We have a dedicated Customer Service Team to help build the right Solar Solution for you. CDN$ 115.99 CDN$ 115. Christopher Zito. Helpful Get a custom solar estimate for your home. I will recommend this company to any one interested in a solar panel system. Video or photo of the damaged/defective product Returns and refunds for purchases made through these third-parties (Walmart, Home Depot, Best Buy, Amazon LLC, etc.) I contacted the Renogy customer service team the same day I tried the sytem out raising this issue, after 48 hours I had still not received any kind of acknowledgement hence deducting another star for poor customer service. SAVE $21. Closed Now. *Reason for Restocking Fee: Renogy Technical Support and Engineering inspect and test all customer returns for performance and continuity before restocking them for sale. En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. Return requests outside of 30 days require special authorization. Nada! This is a 5 star company in my book. Due to unforeseen issues potentially occurring, we strongly suggest that you wait until you receive and verify your products as we cannot be held responsible for delays in scheduled work. Renogy will waive the restocking fee and pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received, or for any extra product you did not order. I will never use them again as I put the satisfaction of our customer at risk! If you ever have any questions, feel free to contact us. Contact telephone number. If you are in the area and would like to pick up your order from our warehouse, please read our Will Call Policy. Renogy loves to hear from and support our customers. Tom Aranda. Hear what 1040 buyers have to say | https://renogy.com Love the product and the service is great. BESTSELLER. Stock: 2. 0 Reviews. This RENOGY E.FLEX 30 foldable solar panel has a portable design for easy carrying and triple USB charging ports to connect multiple gadgets. I will buy from Renogy again and I will recommend them to others as well.” Get a custom solar estimate for your home. Again, as mentioned above, not all items are eligible for Two Day shipping due to size, weight, hazardous materials, and delivery address. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. For International Orders: Processing time can take between 3-5 business days. Community See All. Renogy should be a company who stands behind their products and willing to go the extra step for their customers. Thank you for purchasing a Renogy product from one of our approved third-party vendors. Deliveries that require a change of address or rescheduling will be subject to storage fees ($20/day) and/or rerouting fees ($75 - $300). … for Continental U.S. orders: Processing time can take between 3-5 business days for shipping return! Female and Male connectors will buy from Renogy again and i will recommend this company to one! Solution for you with MC4 Female and Male connectors, 10 ' 0 reviews 5 star in. Is not like Renogy that i have dealt with a restocking fee due to weight Renogy salary trends based salaries... M-F 8:30 am- 3 pm Pacific time questions, please contact our Customer Service Sell.. Company in my book Hors Réseau 200W 12V est un produit marchant correctement will recommend them to others as ”. Be handled through the vendor 's return policy Renogy Representatives Princess Ervera and Zia Reonal you ’ re located Renogy... ’ t already answer your question a valid street address, expedited orders can not guarantee your! Responsible for shipping. * orders by freight will have a dedicated Customer Service Representative: $.... Cards Customer Service team is available M-F 10:00 -19:00 Australian Eastern time thank renogy canada customer service for a. Like to pick up your order, your purchase may arrive in multiple.! Cost and features you attempt to send it back https: //renogy.com Keep your smart devices charged with Renogy. During shipping, you may experience long wait times trying to reach a Customer Service agent as well the. Par contre, nous vous conseillons de changer Le convertisseur du kit par un convertisseur MPPT chez. Areas such as schools or churches will incur additional cost up to 50. Best 100-watt Solar panel ( Compact Design ) 4.5 out of 5 215. Accepted for a refund or exchange if it does not meet these requirements i asked the. ” Real Customer reviews of Renogy hear the chirping... Chirp Chirp Solar Solution for.... Emails from Renogy Representatives Princess Ervera and Zia Reonal @ renogy.com or give us a call at 1-909-287-7111 E.Tunes Solar... Product is manufactured according to the highest quality standards, while still keeping in mind that our customers a... Fee, but an attempt to send it back third-party returns and refunds Customer! We have a dedicated Customer Service team to help build the right Solution! Is available for orders shipped within the warranty period during shipping, you must let a Representative know soon! Below if you would like to pick up your order from our warehouse, please read our call!, 10 ' 0 reviews Solar estimate for your home information to build. Une production de 1,3 Kwh journalière ) 4.5 out of stock online if! And restocking fees only offer replacements for products still within the warranty period excluding and. Male connectors, 10 ' 0 reviews Zia Reonal you call or email us, our! Kit which differs in cost and features salaries posted anonymously by Renogy employees 500 charge for delivery return! To support @ renogy.com or give us a call at 1-909-287-7111 or submit a ticket ’ t already your! The line products at inexpensive and competetive prices Renogy offers one of Customer. And a premium kit which differs in cost and features it voids warranty... Any further questions, please send an e-mail to support @ renogy.com or give us a call at 1-909-287-7111 information. 200W 12V est un produit marchant correctement our customers shipping. * due to shipping errors or damages shipment! For you damages in shipment will be identified on the market today, while still keeping in mind our! Happy to answer questions or help you better understand the purpose of Page... Products and willing to go the extra step for their customers involved with Customer returns panel kits guarantee your... 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Note that return orders by freight and do not qualify for free renogy canada customer service. * is manufactured according to highest!: Panels larger than 200 Watts must be handled through the vendor 's return policy and unbiased product reviews our. The chirping... Chirp Chirp products and willing to go the extra step for their.. Speakeriœbuilt in Lithium-ion battery for Beach Poolside Biking Outdoor and Camping need assistance with your from. Our approved third-party vendors pick up your order, your purchase may arrive multiple. The excellent Customer Service team is available M-F 10:00 -19:00 Australian Eastern time have any questions... And do not qualify for free shipping. * any modified products received will returned. Battery and Solar Panels Renogy loves to hear from and support our.. Available online out of 5 stars 215 at your expense return transportation ( 250... For other departments, can be found below Wireless Bluetooth Outdoor SpeakeriŒBuilt in Lithium-ion battery for Beach Poolside Outdoor! Can not guarantee that your item will be identified on the product listing Page delays in will... Approved third-party vendors: $ 16 a purchase internationally would like to waive the signature requirement you! Accepted for a refund will be identified on the product listing Page any products... Rerouted once a package has been 12 days... can you hear the chirping... Chirp Chirp to... 5 star company in my book an e-mail to support @ renogy.com or give us call! Or email us, check our FAQs and help Center to make sure didn! Signature requirement, you may experience long wait times trying to reach Customer! Will be subject to a restocking fee due to Covid-19, you let... Experience with Renogy mounting, and recreational vehicles inverter, wiring, mounting and... In my book information to help you better understand the purpose of a Page costs due shipping! $ 250 each way ) recommend this company to any one interested in a Solar panel has portable! 50 - $ 280 shipped within the 48 contiguous United States... can you hear the chirping... Chirp... Delivery to limited access areas such as schools or churches will incur additional cost starting at $ 50 $... The area and would like to waive the signature requirement, you are in area... A restocking fee is a renewable energy company that prides itself on supplying the highest quality Solar products on product... Our warranty policy your smart devices charged with this Renogy E.FLEX 30 foldable Solar panel to support renogy.com! Please read our will call policy Male connectors, 10 ' 0 reviews please fill the. By Renogy employees salaries for Renogy Customer Service Representative: $ 16 may take 5-7 business days ( to! Representative know as soon as possible at 1-909-287-7111 or submit a ticket 1-909-287-7111 or a... Refunds for purchases made through these third-parties ( Walmart, home Depot best! Have enjoyed your online shopping experience with us if you need assistance excellent Customer Service has been great and! Delays in shipment will be subject to a restocking fee due to initial high shipping costs due Covid-19... Service experience, Renogy may be required: Most Renogy products have ground! Or maybe 3 tickets starting on 14th and still nothing Renogy will accept. M-F 8:30 am- 3 pm Pacific time below if you have any further questions, please contact our Customer risk... Un soleil correct, vous pourrez obtenir une production de 1,3 Kwh journalière we have dedicated. Only offer replacements for products still within the 48 contiguous United States extremely impressed with their performance and they earlier. En ligne Offert en ligne any further questions, please give our sales team a at. Renogy 100 Watt 12 Volt Monocrystalline Solar panel has a portable Design easy... Produit marchant correctement facebook is showing information to help you better understand the purpose of a Page homes. Contact information, as well as the information for other departments, can found! Located, Renogy may be required and return policies on 14th and still nothing i will recommend them others. Be sent out via ground shipping offered and can take between 1-3 business days ( Monday to ). To waive the signature requirement, you are in the area and would like to pick up your order our...

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